Email mburaksayici@gmail.com or call +90 531 919 54 55. Include the Apple ID email you used to buy credits, and what you expected to happen.

Credits are consumable. One credit generates one room design, and every 40 live product searches use one credit. Your credits belong to your Apple ID: sign in with the same Apple ID on a new phone and they come back. Restore Purchases is on the credit screen and in the account tab.

To delete your account, open the account tab and choose Delete my account. Your account, conversations, and unused credits are deleted from our server. Your rooms and room photos are saved only on your phone. This cannot be undone.